The Ombudsman Program is a Coast Guard wide program established to serve as a link between commands and families that help to ensure Coast Guard families have the information necessary to meet the challenges of a military lifestyle. The ombudsman program assists commanding officers/officers-in-charge (CO/OIC) to have a better understanding of the welfare of the command/unit's families and better prepare families to meet emergency situations.
A Coast Guard Ombudsman is an official volunteer of the command trained to assist command families with referral resources, facilitate communication between Command and families and provide readiness support during deployments, emergencies or crisis.
An Ombudsman is a confidential advocate for families.
An Ombudsman helps the CO/OIC with quality of life and morale for their command and families.
In carrying out these duties, the Ombudsman:
Pacific Area Staff Ombudsmen:
Mrs. Nicole Lauer (850) 291-6284
Email address: PACAREAOmbudsman@yahoo.com